Rating the Most Popular Tile Shops in the UK: Quorn Stone vs Topps Tiles vs B&Q vs Porcelanosa
- Holly Hamer
- Feb 18
- 3 min read
Choosing tiles sounds simple until you’re faced with hundreds of styles, wildly different price points and very mixed levels of service. Whether you are renovating a bathroom, re-tiling a kitchen floor or designing a full house project, where you buy your tiles can make a huge difference to cost, quality and overall finish.
In this guide, we compare four of the UK’s most popular tile retailers: Quorn Stone, Topps Tiles, B&Q and Porcelanosa. We will be looking at price, quality, service and who each one is best suited to, so you can decide which works for your project and budget.
Quorn Stone – Popular Tiles for Overall Quality & Service
Rating: ⭐ 4.9 / 5 (Trustpilot)
Quorn Stone is a UK specialist tile retailer known for high-end natural stone and porcelain tiles with a very strong focus on customer service and design advice. Their showrooms are spacious, with many full-size tile displays. On entering the showroom, you are greeted by a friendly and remarkably patient sales assistant who guides you through choosing the perfect tiles for your project. You can even order free samples whilst you’re there, which are then posted to your home so you can review them in your own space before committing.
What Is it Good For?
Exceptional customer service — staff give detailed, helpful guidance.
Great choice of tiles, especially stone and unique porcelain.
Excellent for tailored, project-specific advice on materials.
What Is it Not So Good For?
Typically more expensive than big-box stores.
Fewer locations (specialist showrooms, not as widespread).
Delivery costs can add up if ordering in multiple batches.
Pricing
Porcelain tile examples from about £23–£50 per m² depending on style and finish.
Topps Tiles – Best All-Round Retailer for Range
Rating: ⭐ 4.4 / 5 (Trustpilot)
One of the UK’s largest tile retailers with 300+ stores nationwide and a huge online presence. It is known for a huge range of ceramic, porcelain, natural stone and feature tiles with strong design inspiration.
Quorn Stone offers a more tailored, one-on-one customer experience, whilst Topps Tiles has a more informal, browse-at-your-own-pace vibe. Either way, knowledgeable sales assistants are always on hand if you need guidance.
What Is it Good For?
Massive variety — over thousands of designs, including exclusive ranges.
Free samples to try at home and in-store design advice.
Accessible nationwide and good showroom experience.
What Is it Not So Good For?
Prices can be higher than specialist online suppliers and independent stores.
Some customers find stock is inconsistent between stores.
Service quality varies by location.
Doesn't offer a large range of natural / textured tiles
Pricing
Mid-range porcelain from ~£24 / m², premium designs up to £130 / m²+.
B&Q – Best Budget / DIY Tiles
Rating: ⭐ ~3.8–4.0 (inferred from product reviews and online feedback)
A mainstream DIY and home improvement retailer with a very broad tile range, from ceramic to affordable porcelain and decorative options. B&Q is ideal if you’re looking for budget-friendly options. While the selection isn’t huge, it’s perfect for standard tiles and basic renovation needs.
What Is it Good For?
Very competitive tile prices — great for renovation on a budget.
Good choice of wall and floor tiles for kitchens and bathrooms.
Frequent sales, discounts and trade card offers.
What It’s Not So Good At
Quality varies — many basic tiles are functional rather than premium.
Some lines may be discontinued unexpectedly.
Smaller showroom selection than dedicated tile stores.
Pricing
Entry-level tiles from ~£7–£20 / m², mid-range ~£15–£30, some premium £30–£70+.
Porcelanosa – Best for Premium Designer Tiles
Rating: ⭐ 4.1 / 5 (Trustpilot)
A Spanish high-end tile and bathroom brand with showrooms across the UK. It is known for stylish, design-led ceramic and porcelain tiles as well as coordinated bathrooms and kitchens.
What Is it Good For?
Strong design aesthetic and premium finishes.
High quality materials and coordinated product ranges.
Knowledgeable showroom staff at many locations.
What It’s Not So Good At
Expensive compared with mainstream retailers.
Mixed reviews on customer service and delivery communication.
Some customers report issues with parts or responsiveness.
Pricing
Tiles frequently £38–£135+ per m² (especially large formats and designer finishes).
Summary:
Best overall quality & service: Quorn Stone ⭐⭐⭐⭐⭐ — expert advice and beautiful stone/porcelain.
Best range and showrooms: Topps Tiles ⭐⭐⭐⭐ — broad collection & inspirational stores.
Best for budget DIY projects: B&Q ⭐⭐⭐⭐ — very competitive prices, solid basics.
Best for premium designer looks: Porcelanosa ⭐⭐⭐⭐ — standout aesthetics, pricier.
My personal favourite is Quorn Stone, thanks to their wide range of tiles, beautiful designs, and natural textures. The tiles have a premium look and feel, yet aren’t outrageously priced compared to other tile retailers.
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