What to ask the Estate Agent (But No One Ever Does)

When you're a first-time buyer, it's easy to nod along politely during a viewing and forget to actually dig into the important stuff. You ask about council tax, maybe the service charge… but what about the questions that reveal the real story behind a property?

Here are 7 questions estate agents wish you wouldn’t ask — but absolutely should:

What to ask the Estate Agent

1. Why is the owner really selling

You’re not just being nosy — motivation matters. If they’re in a rush, you might have room to negotiate. If it’s been inherited or they’re moving abroad, you might face fewer emotional roadblocks.

2. How long has it been on the market?

If it’s been sitting for a while, ask why. Are there issues scaring off other buyers? Did a previous sale fall through? Time on the market can be a negotiation weapon!

3. Have there been any offers — and why were they rejected?

This gives you a sense of how realistic the asking price is and what kind of offers are getting attention.

4. What’s the seller’s ideal timescale

This is gold for getting your offer accepted. Match their timing (if you can) — whether they want a quick sale or a few months to sort their own move.

5. What’s included in the sale?

You’d be surprised how many people forget this one. The garden shed? The outdoor office? Curtains? You can then budget for what you may need to buy for it.

6. Any known issues with the property or neighbours?

Legally, major problems should be disclosed later in the process — but asking upfront can reveal a lot through tone, hesitation, or vague answers.

7. How did you decide the asking price?

It’s a polite way of saying: Is this actually worth it? If it’s priced based on recent sales in the area, great. If it’s based on vibes, you’ll know to tread carefully.

Bonus Tip!: Don’t be afraid of silence. Ask a question and wait. Estate agents often fill the silence — and sometimes, that’s when the good stuff comes out.

Buying your first place is a big deal. These questions don’t just make you sound savvy — they could save you thousands (and a whole lot of stress) in the long-run.